Convention Policies & FAQ

Convention Policies 

Children at the ConventionIMG_9201_0367

Per NCAA regulations, all children despite age must have a ticket to all NCAA matches.

Children are welcome at the AVCA Convention. Any child under prospect age will be given free admittance into Volleyball Marketplace, meetings and educational sessions if they are accompanied by their parent. Tickets may be purchased for children to attend banquets and parties with their parents. No ticket is required for children sharing their parent’s seat, i.e. lap-age babies/children. Due to NCAA legislation prospect age children are not allowed to attend convention activities closed to the public which includes educational sessions, meetings and Volleyball Marketplace. However, parents may purchase a ticket for prospect age children to attend banquets and parties as those are public events. While we encourage you to bring your family to AVCA functions be reminded that the AVCA does not provide childcare. Please visit the Children & Family section of the AVCA Convention Web site for more information on childcare options in Columbus.

Lost Badges

A lost name badge can be replaced for $35.

Attire

Attire for the AVCA Honors presented by Jostens and AVCA All-America/Players of the Year Banquet is business casual. Attire for all other events is casual.

Lost Tickets

Lost party and banquet tickets can’t be replaced but may be purchased at AVCA Registration, based on availability.

Guest Badges

Guest badges will be given to NCAA committee members who have information to share with AVCA members, conference representatives visiting for conference meetings, and VIP’s. Guest examples include NCAA staff, rules or volleyball committee members, or NCAA local organizing committee officials.

Committee members who are current volleyball coaches are expected to register for the convention and are not considered to hold “guest” status.

Convention Registration Policies2016-07-25_14-25-13

All purchases must be paid in full by Friday, November 5, 2021 to receive the early registration discount price.

All registration fees must be paid in full prior to receiving convention name badge and materials.

High school players, regardless of AVCA membership status, are not eligible to register for the convention.

Payments made by check must be received at AVCA headquarters by Friday, December 3, 2021. Attendees should bring checks with them to AVCA Registration in Columbus if paying after this date.

Attendees can pre-register for the convention until Dec. 3, 2021. Registrations will not be accepted in the AVCA office after this date. Attendees may register on-site in Columbus beginning at 4 p.m. on Tuesday, Dec. 14, 2021. Attendees may purchase NCAA match tickets and make group seating requests until Sunday, November 28, 2021 or until match tickets are sold out.

Convention registrations are transferrable. Applicable registration pricing for the substitute attendee will apply.

AVCA reserves the right to reject registration, deny event participation or remove from the event any person who, in the reasonable judgment of AVCA, does not meet registration eligibility requirements or is disruptive, threatening, distracting, or otherwise engaging in conduct detrimental or damaging to AVCA, the event, speakers, sponsors, exhibitors or other event participants. Registration fee refunds will be considered according to the cancellation refund policy based on the date of registration rejection or denial of participation to or removal from, the event.

Cancellation Policy

Requests to cancel registration must be submitted in writing and postmarked on or before Friday, December 3, 2021. No refunds will be given after December 3, 2021. A full refund will be granted if the request to cancel is due to a COVID illness or COVID contact tracing.   

Each cancellation will be assessed a 25% administrative fee. The administrative fee will be waived if the request to cancel is due to a COVID illness or COVID contract tracing quarantine.

Refunds will be given to coaches of the four teams participating in the championship if a request is made in writing no later than Wednesday, December 15, 2021 at AVCA Convention Registration. However, no refund will be given if the registration packet is picked up.

Alcohol Policy

Alcohol is served at several networking events that are held during the convention. All attendees are expected to exercise good judgment in the consumption of alcoholic beverages. The AVCA reserves the right to refuse service to anyone who appears intoxicated. Attendees are encouraged to always be aware of their surroundings and monitor the actions of those around them.

NCAA Match Ticket PolicyIMG_1430

NCAA championship tickets are not refundable.

To purchase NCAA tickets through the AVCA you must be registered for the convention.

Each ticket purchase includes one semifinal (both matches) and one championship match ticket.

NCAA match tickets may be purchased through the AVCA until Nov. 28, 2021 or until sold out. A $7 handling fee is included.

In order to make NCAA tickets available to all registered convention attendees, the AVCA reserves the right to limit ticket purchases to a maximum of (8) tickets per registration. Orders of (8) NCAA tickets or more will be reviewed by AVCA staff.

Group Seating: Registrants who wish to sit together must complete the group seating request process when signing-up online. Those who submit a paper registration form must send their registration forms together, along with a written request and proper payment. Please note that the AVCA will make every effort to accommodate all group seating requests but these requests are not guaranteed. The deadline for submitting group seating requests is Sunday, Nov. 28. Group seating requests received after Nov. 28 will not be granted. There is a limit of 5 people per group seating request.

NCAA match tickets will be distributed electronically only via Ticketmaster Account Manager. No printed ticket books are available. Tickets will be sent out via e-mail the week of Dec. 6th. 

NCAA match ticket orders that have not been paid in full will be held until 12:30 p.m. local time on Thursday, Dec. 16. If payment has not been received or special arrangements made to hold the tickets (via an e-mail to members@avca.org) the AVCA will release these tickets at 12:30 p.m. for sale to other attendees.

VIRTUAL CONVENTION POLICIES AND INFORMATION

Virtual convention attendees receive one set of login credentials per registration. Login credentials may not be shared or used by others who have not registered. AVCA reserves the right to cancel the registration of anyone that shares individual login credentials with another person who is not registered for the virtual convention.

Registrations must be paid in full by Friday, November 5, 2021 to receive the early registration discount price.

Payments made by check must be received at AVCA headquarters by Friday, December 10, 2021. Registrations will be cancelled if not paid prior to this date.

Virtual attendees may register for the convention through Saturday, December 18, 2021 for live and on-demand programming or until January 17, 2022 for on-demand only programming.

Virtual convention registrations are transferrable. Applicable registration pricing for the substitute attendee will apply.

Requests to cancel a registration must be submitted in writing on or before Friday, December 3, 2021. No refunds will be given after December 3, 2021.

High school players, regardless of AVCA membership status, are not eligible to participate in the AVCA Virtual Convention.

Exhibitors receive a list of attendees that visited their virtual booth or requested a contact during the event. By completing the virtual convention registration, you agree to have your contact information shared with exhibitors for this purpose.

By agreeing to these policies, you consent to receive e-mails from us containing important information about the virtual convention including news, giveaways, and promotions. These e-mails are designed to ensure attendees are fully informed about the convention and virtual platform.

Opinions expressed by speakers as part of the virtual convention are their own opinions and do not necessarily represent the views or opinions of the AVCA.

AVCA reserves the right to reject registration, deny event participation or remove from the event any person who, in the reasonable judgment of AVCA, does not meet registration eligibility requirements or is disruptive, threatening, distracting, or otherwise engaging in conduct detrimental or damaging to AVCA, the event, speakers, sponsors, exhibitors or other event participants. Registration fee refunds will be considered according to the cancellation refund policy based on the date of registration rejection or denial of participation to or removal from, the event.

Convention FAQs

What is the AVCA Convention headquarters hotel and other hotels in the convention block? 

The convention headquarters hotel is the Hyatt Regency Columbus. The other hotels in the AVCA convention block are the Hilton Columbus Downtown and Sonesta Columbus Downtown (formerly Crowne Plaza). For more information on each hotel and to make reservations visit the “Travel” section on this site or contact the hotels directly and ask for the AVCA convention rate. Be sure to mention you are an AVCA convention attendee in order to take advantage of special room rate discounts. The AVCA room blocks will be released on November 21 and rooms will be available beginning November 22 at the AVCA rate on a space-available basis only. PAVO convention attendees are encouraged to make their reservations at the Hilton Columbus Downtown.

*Please note that attendees who reserve rooms at any AVCA convention hotel will have their credit card charged for one night room and tax in the event of cancelling the reservation. This cancellation policy will be waived if the attendee is unable to travel due to a COVID illness or COVID contact tracing.

Where is John Glenn Columbus International Airport (CMH)? 

John Glenn Columbus International Airport (CMH) is the primary airport for Columbus. The airport is located approximately 6 miles and a 8 – 12 minute drive from the AVCA Convention hotels and Greater Columbus Convention Center. There is currently no public ground transportation to/from the airport. Taxis and rideshares are plentiful in Columbus with an average rate of $25 each way to/from the airport and downtown.

Which events will be held at which venues?

The AVCA Honors presented by Jostens and All-America/Players of the Year Banquet will be held in the Greater Columbus Convention Center. The convention center will also host AVCA Volleyball Marketplace, the majority of AVCA educational sessions and constituency meetings, First-Time Attendee Reception, Men’s Team Coaches Happy Hour, International Coaches Issues Meeting, Semifinal Tailgate Party, Girls’ and Boys’ Talent Showcases, and the AVCA Friday Night Party. The Hyatt Regency Columbus will host the Convention Kick-Off Party, Fellowship of Christian Athletes events, and some AVCA educational sessions and meetings. The NCAA Championship matches will be played in Nationwide Arena. Please check the schedule on the convention site or the convention app for exact locations. All convention hotels are connected to the Greater Columbus Convention Center and within a 4-minute walk of Nationwide Arena.

 Where is the Greater Columbus Convention Center and where can I park?

The Greater Columbus Convention Center is located at 400 North High St. in downtown Columbus. Please visit the parking section under the “Travel” tab on this site for details on parking lots and directions to the convention center. Parking rates are generally $15/day but rates are subject to change. Parking charges in hotel garages vary and are considerably more expensive. Please check with the individual hotel for specific charges.

Can I register for the convention and buy match tickets after the early registration period?

Yes – you can pre-register for the convention until Friday, December 3, 2021. Registrations will not be accepted in the AVCA office after this date. You may register on-site in Columbus beginning at 4 p.m. on Tuesday, December 14. All attendees are encouraged to register by the early registration discount deadline of November 5, 2021 to save money on their registration fees. NCAA match tickets may be purchased through the AVCA until November 28, 2021 or until sold out.

How do I purchase NCAA match tickets from the AVCA and how do I get them? 

You may purchase NCAA match tickets through the AVCA until November 28, 2021 or until sold out as part of the convention registration process. Match tickets include one semifinal (two matches) and one championship ticket. You must be registered for the convention in order to purchase match tickets. Tickets are not included with convention registration and must be purchased separately. Tickets are non-refundable. NCAA match tickets will be distributed electronically only via Ticketmaster Account Manager. No printed ticket books are available. Tickets will be sent out via e-mail the week of Dec. 6th. Please visit the “NCAA Digital Ticket Delivery” section under the “Registration” tab on this site for more information. Group seating is available. Please visit the “Group Seating” section under the “Registration” tab on this site for details on how to request group seating. The deadline for submitting group seating requests is November 28. Group seating requests received after November 28 will not be granted. Please note AVCA reserves the right to limit ticket purchases to a maximum of (8) tickets per registration.

 How do I find information on the convention schedule?

Visit the Daily Schedule under the Events tab on this site for updated information on the convention and education schedules. Daily schedule signage will be posted in the convention center and a complete schedule of activities will be included in the onsite convention program included with registration materials as well.

 When will I receive my convention registration receipt and confirmation? 

Those who register online will receive an e-mail receipt and confirmation when the registration is completed. Those who register with a printed registration form will be e-mailed a receipt after the registration has been processed. Registrations are typically processed 2 – 3 days after received at AVCA headquarters.

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