Convention Policies & FAQ

Convention Policies 

Children at the ConventionIMG_9201_0367

Per NCAA regulations, all children despite age must have a ticket to all NCAA matches.

Children are welcome at the AVCA Convention. Any child under prospect age will be given free admittance into Volleyball Marketplace, meetings and educational sessions if they are accompanied by their parent. Tickets may be purchased for children to attend banquets and parties with their parents. No ticket is required for children sharing their parent’s seat, i.e. lap-age babies/children. Due to NCAA legislation prospect age children are not allowed to attend convention activities closed to the public which includes educational sessions, meetings and Volleyball Marketplace. However, parents may purchase a ticket for prospect age children to attend banquets and parties as those are public events. While we encourage you to bring your family to AVCA functions be reminded that the AVCA does not provide childcare. Please visit the Children & Family section of the AVCA Convention Web site for more information on childcare options in Omaha.

Lost Badges

A lost name badge can be replaced for $35.

Attire

Attire for the Jostens Coaches Awards Show and AVCA All-America/Players of the Year Banquet is business casual. Attire for all other events is casual.

Lost Tickets

Lost party and banquet tickets can’t be replaced but may be purchased at AVCA Registration, based on availability.

Guest Badges

Guest badges will be given to NCAA committee members who have information to share with AVCA members, conference representatives visiting for conference meetings, and VIP’s. Guest examples include NCAA staff, rules or volleyball committee members, or NCAA local organizing committee officials.

Committee members who are current volleyball coaches are expected to register for the convention and are not considered to hold “guest” status.

Convention Registration Policies2016-07-25_14-25-13

All purchases must be paid in full by Friday, November 6, 2020 to receive the early registration discount price.

All registration fees must be paid in full prior to receiving convention name badge and materials.

High school players, regardless of AVCA membership status, are not eligible to register for the convention.

Payments made by check must be received at AVCA headquarters by Friday, December 4, 2020. Attendees should bring checks with them to AVCA Registration in Omaha if paying after this date.

Attendees can pre-register for the convention until Dec. 4, 2020. Registrations will not be accepted in the AVCA office after this date. Attendees may register on-site in Omaha beginning at 4 p.m. on Tuesday, Dec. 15, 2020. Attendees may purchase NCAA match tickets and make group seating requests until Sunday, November 29, 2020 or until match tickets are sold out.

Convention registrations are transferrable. Applicable registration pricing for the substitute attendee will apply.

Cancellation Policy

Requests to cancel registration must be submitted in writing and postmarked on or before Friday, December 4, 2020. No refunds will be given after December 4, 2020. A 100% refund will be granted if the request to cancel is due to a COVID illness or COVID contract tracing quarantine.  

Each cancellation will be assessed a 25% administrative fee. The administrative fee will be waived if the request to cancel is due to a COVID illness or COVID contract tracing quarantine.

Refunds will be given to coaches of the four teams participating in the championship if a request is made in writing no later than Wednesday, December 16, 2020 at AVCA Convention Registration. However, no refund will be given if the registration packet is picked up.

Alcohol Policy

Alcohol is served at several networking events that are held during the convention. All attendees are expected to exercise good judgment in the consumption of alcoholic beverages. The AVCA reserves the right to refuse service to anyone who appears intoxicated. Attendees are encouraged to always be aware of their surroundings and monitor the actions of those around them.

NCAA Match Ticket PolicyIMG_1430

NCAA championship tickets are not refundable unless the championship is cancelled.

To purchase NCAA tickets through the AVCA you must be registered for the convention.

Each ticket purchase includes one semifinal (both matches) and one championship match ticket.

NCAA match tickets may be purchased through the AVCA until Nov. 29, 2020 or until sold out. A $7 handling fee is included.

In order to make NCAA tickets available to all registered convention attendees, the AVCA has set a maximum ticket request of (2) tickets per registration.

Group Seating: Registrants who wish to sit together must complete the group seating request process when signing-up online. Those who submit a paper registration form must send their registration forms together, along with a written request and proper payment. Please note that the AVCA will make every effort to accommodate all group seating requests but these requests are not guaranteed. The deadline for submitting group seating requests is Sunday, Nov. 29. Group seating requests received after Nov. 29 will not be granted. There is a limit of 5 people per group seating request. Please note COVID seating capacity requirements inside the arena may limit AVCA’s ability to accommodate group seating requests.

NCAA match tickets will be distributed electronically only via Flash Seats. No printed ticket books are available. Tickets will be sent out via e-mail on or about December 8, 2020.

NCAA match ticket orders that have not been paid in full will be held until 12:30 p.m. local time on Thursday, Dec. 17. If payment has not been received or special arrangements made to hold the tickets (via an e-mail to members@avca.org) the AVCA will release these tickets at 12:30 p.m. for sale to other attendees.

VIRTUAL CONVENTION POLICIES AND INFORMATION

Virtual convention attendees receive one set of login credentials per registration. Login credentials may not be shared or used by others who have not registered. AVCA reserves the right to cancel the registration of anyone that shares individual login credentials with another person who is not registered for the virtual convention.

Payments made by check must be received at AVCA headquarters by Wednesday, December 9, 2020. Registrations will be cancelled if not paid prior to this date.

Virtual attendees may register for the convention until Wednesday, December 9, 2020. AVCA is unable to accept virtual registrations after this date due to a deadline set by the virtual event platform vendor.

Virtual convention registrations are transferrable.

Virtual convention registrations are transferrable to the in-person convention in Omaha. Applicable registration pricing for the in-person convention will apply.

Registrations for the in-person convention in Omaha are transferrable to a virtual convention registration. A refund will be issued for the price difference. The deadline to transfer to a virtual convention registration is Wednesday, December 9, 2020.

Requests to cancel a registration must be submitted in writing on or before Friday, December 4, 2020. No refunds will be given after December 4, 2020.

High school players, regardless of AVCA membership status, are not eligible to register for the virtual convention.

Convention FAQs

What is the AVCA Convention headquarters hotel and other hotels in the convention block? 

The convention headquarters hotel is the Hilton Omaha. The other hotels in the AVCA convention block are the Hilton Garden Inn Downtown Omaha, DoubleTree Downtown Omaha, and the Homewood Suites Omaha. For more information on each hotel and to make reservations visit the “Travel” section on this site or contact the hotels directly and ask for the AVCA convention rate. Be sure to mention you are an AVCA convention attendee in order to take advantage of special room rate discounts. The AVCA room blocks will be released on November 23 and rooms will be available beginning November 24 at the AVCA rate on a space-available basis only. PAVO convention attendees are encouraged to make their reservations at the DoubleTree Downtown Omaha.

*Please note that attendees who reserve rooms at any AVCA convention hotel will have their credit card charged for one night room and tax in the event of cancelling the reservation. This cancellation policy will be waived if the attendee is unable to travel due to a COVID illness, COVID contact tracing, or cancellation of the NCAA Championship or AVCA Convention.

Where is Eppley Airfield (OMA)? 

Eppley Airfield (OMA) is the primary airport for Omaha. The airport is located approximately 3 miles and a 5 – 10 minute drive from the AVCA Convention hotels and CHI Health Convention Center. All AVCA Convention hotels provide complimentary ground transportation to/from the airport. Attendees are encouraged to contact the hotel directly to confirm the process for requesting the complimentary ground transportation.

Which events will be held at which venues?

The Jostens Coaches Awards Show and All-America/Players of the Year Banquet will be held in the CHI Health Convention Center. The convention center will also host AVCA Volleyball Marketplace, the majority of AVCA educational sessions and constituency meetings, First-Time Attendee Reception, Men’s Team Coaches Happy Hour, International Coaches Issues Meeting, and the AVCA Friday Night Party. The Hilton Omaha will host the Convention Kick-Off Party, Semifinal Tailgate Party, Fellowship of Christian Athletes events, and some AVCA educational sessions and meetings. The NCAA Championship matches will be played in CHI Health Arena. Please check the schedule on the convention site or the convention app for exact locations. All convention hotels are within walking distance of CHI Health Center which includes the convention center and arena. In addition, all convention hotels offer complimentary shuttle service to/from CHI Health Center throughout the convention and NCAA matches on Thursday and Saturday.

 Where is the CHI Health Convention Center and where can I park?

The CHI Health Convention Center is located at 455 N. 10th St. in downtown Omaha. Please visit the parking section under the “Travel” tab on this site for details on parking lots and directions to the convention center. Surface lot parking next to the convention center and arena is $10 per day. Parking charges in hotel garages and parking lots vary. Please check with the individual hotel for specific charges.

Volleyball action inside the CHI Health Convention Center – photo courtesy of VisitOmaha

Can I register for the convention and buy match tickets after the early registration period?

Yes – you can pre-register for the convention until Friday, December 4, 2020. Registrations will not be accepted in the AVCA office after this date. You may register on-site in Omaha beginning at 4 p.m. on Tuesday, December 15. All attendees are encouraged to register by the early registration discount deadline of November 6, 2020 to save money on their registration fees. NCAA match tickets may be purchased through the AVCA until November 29, 2020 or until sold out.

How do I purchase NCAA match tickets from the AVCA and how do I get them? 

You may purchase NCAA match tickets through the AVCA until November 29, 2020 or until sold out as part of the convention registration process. Match tickets include one semifinal (two matches) and one championship ticket. You must be registered for the convention in order to purchase match tickets. Tickets are not included with convention registration and must be purchased separately. Tickets are non-refundable unless the NCAA Championship is cancelled. NCAA match tickets will be distributed electronically only via Flash Seats. No printed ticket books are available. Tickets will be sent out via e-mail on or about December 8, 2020. Please visit the “NCAA Digital Ticket Delivery” section under the “Registration” tab on this site for more information. Group seating is available. Please visit the “Group Seating” section under the “Registration” tab on this site for details on how to request group seating. The deadline for submitting group seating requests is November 29. Group seating requests received after November 29 will not be granted. Please note AVCA has set a maximum ticket request of (2) tickets per registration.

 How do I find information on the convention schedule?

Visit the Daily Schedule under the Events tab on this site for updated information on the convention and education schedules. Daily schedule signage will be posted in the convention center and a complete schedule of activities will be included in the onsite convention program included with registration materials as well.

 When will I receive my convention registration receipt and registration materials?

Those who register online will receive an e-mail receipt when the registration is completed. Those who register with a printed registration form will be e-mailed a receipt after the registration has been processed. Registrations are typically processed 2 – 3 days after received at AVCA headquarters.

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